Additional Helpful Resources

For additional resources that you may find helpful, please visit the links below:

Or, for more information on any of Independence Association’s programs or services, please contact Laurie Cyr by e-mail or by calling Independence Association’s Founders Building at 207-725-2088, extension 231.

If you do not agree with the services you are getting, talk with your Case Manager.

If you still do not agree, you can get help.

Greivance

A Grievance is a way to settle a disagreement ove the services you get from Developmental Services or from another provider. You can file a Grievance if you are not getting what you think you should. The rules for Grievance are at this website: http://www.maine.gov/dhhs/oads/disability/ds/grievance/home.html . Your case manager or an Advocate can give you the rules and help you file your grievance.

MaineCare Appeal

If you get a letter saying your MaineCare Service will be reduced or taken away, and you do not agree with the decision, you have aright to appeal. You might appeal if the decision affects your health or safety, or if it means you will not receive services that are in your Person Centered Plan. You need to appeal within 10 days after you get the letter. If you do this your services will stay the same until the Appeal is decided.

How to file a greivance or Appeal- your case manager can help you. The Office of Advocacy can also help you. Their phone numbers are listed below.

Developmental Services Advocate Contact Information

Region 1 (Cumberland, York)

Jodi Benvie

DHHS, 161 Marginal Way, Portland, ME 04101

Tel: 822-0321 or 1-800-269-5208

TTY: Maine Relay 711

Email: jbenvie@drcme.org

Region 2

(Kennebec, Somerset)

Amanda Brown

DRC, 24 Stone Street, Augusta, Maine 04330